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πŸ”„ Customer vs Vendor Roles

In CushionsERP, every Third Party (πŸ‘₯) can act as a Customer, a Vendor, or both β€” depending on your business relationship with them. This flexible approach allows for efficient record-keeping and reduces duplicate data.


πŸ›’ Customer Role

A Third Party is considered a Customer when you:

  • Sell products or services to them
  • Issue Sales Orders, Proposals, and Sales Invoices
  • Track receivables (money they owe you)

Key Features:

  • πŸ’° Payment terms, price levels, and credit limits
  • πŸ“¦ Shipping addresses and delivery tracking
  • πŸ“‘ Sales history and account balance overview

🏭 Vendor (Supplier) Role

A Third Party becomes a Vendor when you:

  • Purchase raw materials or services from them
  • Create Purchase Orders and Vendor Invoices
  • Manage payables (what you owe them)

Key Features:

  • ⏳ Supplier lead times and payment conditions
  • 🧾 Purchase tracking and invoice matching
  • πŸ“Š Cost analysis by supplier

πŸ” Dual Role: Customer & Vendor

Some companies act as both customers *and* suppliers. In CushionsERP, this is easy:

βœ… You simply check both β€œCustomer” and β€œSupplier” when editing or creating the Third Party profile.

Examples:

  • A contractor who buys your parts and also does subcontracting work for you
  • A partner company with reciprocal transactions

This allows you to:

  • Issue Sales Orders *and* Purchase Orders to the same entity
  • Track all transactions in one place
  • See combined financial balances

πŸ” User Permissions Tip

Depending on your role (e.g., Sales vs Purchasing), you may only see one side of the transactions. Admins can configure permissions for each user profile accordingly.


πŸ“Ž Related Topics

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