The Sales Order is part of the Commerce module in CushionsERP. It helps you manage incoming product or service orders from your customers before generating invoices or delivery documents.

A Sales Order (SO) is a formal document confirming that a customer has requested specific products or services. It is typically created after a quotation is accepted but before shipping or invoicing.

Sales Orders help you:

• Track customer demand
• Plan inventory or production
• Coordinate deliveries and billing
• Record agreed terms (prices, discounts, delivery dates)

You can access Sales Orders under:

''Commerce → Orders → Customer Orders''

Here, you can:

• View the list of orders
• Create new Sales Orders
• Filter by customer, status, or date

To create a new Sales Order:

• Go to: Commerce → Orders → New Customer Order
• Select a customer
• Add lines for products or services
• Define quantities, prices, and taxes
• Save the document

Once saved, you can:

• Validate the order
• Convert it into a delivery or invoice
• Export or email it as a PDF

• A Sales Order does not affect stock until it's converted into a delivery.
• It can be used for both products and services.
• Discounts, tax settings, and shipping terms can be customized per order.

Sales Orders provide better control and visibility over your sales process. They ensure customer expectations are recorded and fulfilled accurately, helping your business stay organized and efficient.

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