===== 🛒 Sales Orders in CushionsERP =====

The **Sales Order** is part of the **Commerce** module in CushionsERP. It helps you manage incoming product or service orders from your customers before generating invoices or delivery documents.

==== 📦 What is a Sales Order? ====

A **Sales Order (SO)** is a formal document confirming that a customer has requested specific products or services. It is typically created **after a quotation is accepted** but **before shipping or invoicing**.

Sales Orders help you:
  * Track customer demand
  * Plan inventory or production
  * Coordinate deliveries and billing
  * Record agreed terms (prices, discounts, delivery dates)

==== 🧭 Where to Find It ====

You can access Sales Orders under:

  ''Commerce → Orders → Customer Orders''

Here, you can:
  * View the list of orders
  * Create new Sales Orders
  * Filter by customer, status, or date

==== 🛠️ Creating a Sales Order ====

To create a new Sales Order:

  * Go to: ''Commerce → Orders → New Customer Order''
  * Select a customer
  * Add lines for products or services
  * Define quantities, prices, and taxes
  * Save the document

Once saved, you can:
  * Validate the order
  * Convert it into a delivery or invoice
  * Export or email it as a PDF

==== 🔁 Sales Order Workflow ====

^ Step ^ Action ^
| 1 | Create draft order |
| 2 | Validate order |
| 3 | Convert to delivery or invoice |
| 4 | Close order when completed |

==== 📌 Notes ====

  * A Sales Order does **not** affect stock until it's converted into a **delivery**.
  * It can be used for both **products** and **services**.
  * Discounts, tax settings, and shipping terms can be customized per order.

==== ✅ Why Use Sales Orders? ====

Sales Orders provide better control and visibility over your sales process. They ensure customer expectations are recorded and fulfilled accurately, helping your business stay organized and efficient.

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